Refund policy

Requesting a return
You may request a return within 30 calendar days of delivery by emailing ais0848984447@gmail.com with your order number and the item concerned. Contact us for routing instructions before shipping anything back; the business address is not automatically the return destination.

Condition and shipping
For our voluntary return program, items should be unused and complete with their accessories and packaging. Necessary inspection and mandatory consumer rights remain protected.
Customers ordinarily pay change-of-mind return postage. We cover appropriate return costs for incorrect or defective goods. Original shipping charges are refunded where required by law.

Problems, exchanges and refunds
Report damage, faults or incorrect items with a description and available photographs. We will assess the issue and arrange an appropriate remedy.
Exchanges depend on availability. After inspecting a voluntary return, we communicate the outcome and process an approved refund through the original payment method. Contact us if it remains missing ten business days after issuance.

Cancellations
Request changes immediately; fulfillment may prevent interception.

Legal rights
These terms do not restrict mandatory remedies. Applicable EU withdrawal rights include 14 days to notify cancellation and reimbursement of standard outbound delivery charges; statutory refund deadlines apply. Where Brazilian consumer law applies, its seven-day withdrawal right and reimbursement requirements remain available. Voluntary-return conditions cannot override these protections.

Operator: Clpsbsum Soft LLC
3300 W Empire Mall, Sioux Falls, SD 57106, United States
ais0848984447@gmail.com | +13186689991